Terms and Conditions

Money Back Guarantee

All purchases enjoy the "satisfied or refunded" option! Send the item back within five days from the delivery date in perfect condition, including its original box, checked the integrity of the goods, we will refund the cost of the item only (excluding shipping costs, which will be borne by the buyer as required by law). Conditions of Sale In case of non-delivery of the goods due to the absence of the recipient or to the wrong address, the cost of further shipping will be borne by the buyer; We also decline any responsibility for any damage reported by the goods attributable to transport, for any delays in delivery and for anything else not attributable to us.

MISTER STRAWS SHARE YOUR PHONE NUMBER AND EMAIL ADDRESS WITH HIS SHIPPING PARTNER AND/OR COURIER IN ORDER TO HELP THEM WITH THE DELIVERY OF A PARCEL. THEY COULD USE THESE DETAILS ONLY IF THEY NEED TO CONTACT YOU IN ORDER TO DELIVER SUCCESSFULLY THE PARCEL. ONCE WE GIVE THE PARCEL TO THE COURIER, SHIPPING ADDRESSE CAN'T BE CHANGED, OTHERWISE THERE WILL BE FURTHER SHIPPING COSTS.